You have any problems feel free to send an email with any questions or problems and we can help you. We make exemptions to our own rules all the time to help somebody out. You can contact me at Yair@SharkChromeShop.com . Send an email and if I’m near a computer I’ll answer right away.
Shark Chrome Shop offers a multilevel return policy.
ALL PRODUCTS – 30 Days
If you are not fully satisfied with your product within 30 days after receiving it, you may return it for a full credit refund,replacement, or exchange. Whichever you prefer. During the holiday season this policy is extended to 60 days (Dec 1 –Jan 30).
MANUFACTURER DEFECTS – 60 Days
During the first 60 days, if a problem occurs that is due to a manufacturing defect it may be returned for a full credit refund,replacement, or exchange. Whichever you prefer.
ARE REQUIRED FOR ALL RETURNED PRODUCTS. You can receive an RMA by emailing: Yair@SharkChromeShop.com Specify the reason for your return and include a copy of your online receipt. Please allow one business day to receive a response.
Here are some guidelines for our RMA process
· A copy of original online receipt is required for all returns.
· Return shipping not included for refunded products.
· For a return to be valid, returned products must be postmarked by the dates mentioned above.